Your privacy matters to us. This Policy explains exactly what personal data 7gamewin collects from Filipino players, why we collect it, how we use and protect it, who we may share it with, how long we keep it, and what rights you have over your own information. We've written it to be clear and straightforward — not buried in legal language you'd need a lawyer to decode.
Six things every 7gamewin player should know about how their data is handled.
7gamewin collects personal data strictly for the purposes of account management, payment processing, KYC compliance, and responsible gaming. We do not collect data speculatively or sell it to advertisers.
All personal data transmitted to and from the 7gamewin platform is protected by 256-bit SSL encryption. Stored data is protected by access controls, encryption at rest, and regular security audits.
7gamewin does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data is used to operate your account, process payments, and comply with legal obligations — nothing else.
As a 7gamewin player, you have the right to access, correct, and request deletion of your personal data. You may also object to certain types of processing. These rights can be exercised by contacting our support team.
Our data practices comply with Philippine data protection law, including the Data Privacy Act of 2012 (Republic Act 10173), and with applicable PAGCOR regulatory requirements for licensed online gaming operators.
We retain your personal data only for as long as necessary to fulfil the purpose it was collected for, comply with legal retention obligations, and resolve any disputes. Retention periods for each data category are detailed in this Policy.
This Privacy Policy ("Policy") is issued by 7gamewin ("7gamewin", "we", "us", "our"), the operator of the online gaming platform accessible at https://7gamewin.one and its associated subdomains and mobile interfaces. This Policy governs the collection, use, storage, sharing, and protection of personal data belonging to individuals ("you", "Player", "User") who interact with the 7gamewin platform — including visitors who browse without registering, registered account holders, and former players whose accounts have been closed.
7gamewin is committed to protecting the privacy and personal data of all users in accordance with the Philippine Data Privacy Act of 2012 (Republic Act 10173), its Implementing Rules and Regulations, and any applicable guidance issued by the National Privacy Commission (NPC) of the Philippines.
By accessing or using the 7gamewin platform, creating a player account, or providing your personal information to us in any other way, you acknowledge that you have read and understood this Policy and consent to our processing of your personal data as described herein. If you do not agree with this Policy, you must cease using the platform immediately.
This Policy applies exclusively to data processed by 7gamewin in connection with the 7gamewin platform. It does not apply to third-party websites, payment providers, or game software studios whose own privacy policies govern their data handling independently of 7gamewin.
For the purposes of the Philippine Data Privacy Act of 2012 and this Policy, 7gamewin is the personal information controller responsible for your personal data. As controller, 7gamewin determines the purposes and means of processing your personal information and is accountable for ensuring that such processing is carried out lawfully, fairly, and transparently.
7gamewin has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with applicable data protection legislation and this Policy. You may contact the DPO with any privacy-related enquiries or concerns at the contact details provided in Section 16 of this Policy.
7gamewin collects the following categories of personal data from players and platform users. The specific data collected depends on the nature of your interaction with the platform — not all categories apply to unregistered visitors.
| Data Category | Specific Data Points | Collected From |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, gender, government ID type and number | Registration form; KYC submission |
| Contact Data | Philippine mobile number, email address, residential address (city, province) | Registration form; account settings updates |
| Financial Data | GCash number, PayMaya account reference, bank account name and number (BPI/BDO/Metrobank), deposit and withdrawal transaction records | Payment processing; withdrawal requests |
| Identity Verification | Scanned or photographed government ID documents (PhilSys, UMID, Driver's License, Passport, SSS card), facial verification data where applicable | KYC verification process |
| Gaming Activity Data | Game session logs, bet history, win/loss records, game type preferences, wagering patterns, bonus redemption history | Platform gameplay systems |
| Technical Data | IP address, device type, operating system, browser type and version, screen resolution, session timestamps, geolocation (country/region level) | Platform server logs; browser cookies |
| Communication Data | Live chat transcripts, email correspondence, customer support ticket records | Customer support interactions |
| Responsible Gaming Data | Self-exclusion requests, deposit limit settings, session time preferences, responsible gaming self-assessment responses | Account settings; responsible gaming tools |
7gamewin does not collect sensitive personal information as defined by the Data Privacy Act — specifically, we do not collect data relating to race, ethnicity, religious beliefs, political opinions, trade union membership, health data (beyond responsible gaming self-assessments), or criminal records — except where required by applicable anti-money laundering legislation in specific circumstances.
7gamewin collects personal data through the following means:
7gamewin processes your personal data only for specific, legitimate purposes. The table below summarises our processing purposes and the data categories involved:
| Purpose | Data Categories Used |
|---|---|
| Account Registration and Management | Identity Data, Contact Data |
| KYC / Age Verification (21+ Compliance) | Identity Data, Identity Verification Documents |
| Payment Processing (Deposits & Withdrawals) | Financial Data, Identity Data |
| Platform Security and Fraud Prevention | Technical Data, Financial Data, Gaming Activity Data |
| Anti-Money Laundering (AML) Compliance | Identity Data, Financial Data, Gaming Activity Data |
| Responsible Gaming Monitoring | Gaming Activity Data, Responsible Gaming Data |
| Customer Support | Identity Data, Contact Data, Communication Data, Gaming Activity Data |
| Service Improvement and Analytics | Technical Data, Gaming Activity Data (aggregated / anonymised) |
| Regulatory Reporting to PAGCOR / NPC | Identity Data, Financial Data, Gaming Activity Data |
| Marketing Communications (with consent) | Contact Data, Gaming Activity Data (preference-based) |
Marketing communications from 7gamewin are sent only to players who have explicitly opted in to receive them. You may withdraw consent for marketing communications at any time by updating your communication preferences in account settings or by notifying customer support. Withdrawal of marketing consent does not affect the lawfulness of any prior processing.
Under the Philippine Data Privacy Act of 2012, 7gamewin is required to have a lawful basis for each category of personal data processing. The legal bases on which 7gamewin relies are as follows:
7gamewin does not sell, rent, or trade your personal data to any third party. We may share your personal data with the following categories of recipients only to the extent strictly necessary for the relevant purpose:
No data sales: 7gamewin has not and will not sell, license, or share your personal data with advertising networks, data brokers, marketing aggregators, or any commercial third party for purposes not described in this Policy.
Where 7gamewin engages third-party service providers (such as cloud hosting infrastructure or game software providers) whose systems are located outside the Philippines, personal data may be transferred to and processed in countries other than the Philippines. In such cases, 7gamewin takes reasonable steps to ensure that the recipient country provides an adequate level of protection for personal data, or that contractual safeguards equivalent to those required under Philippine law are in place.
7gamewin will not transfer your personal data outside the Philippines to any recipient that does not provide adequate data protection guarantees. If you wish to obtain details of any specific cross-border data transfer arrangements, you may contact 7gamewin's Data Protection Officer at the contact details in Section 16.
7gamewin retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, to comply with applicable legal retention obligations, and to resolve any disputes or enforce our agreements. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | PAGCOR regulatory requirement; AMLA compliance |
| KYC / Identity Verification Documents | Duration of account + 5 years post-closure | PAGCOR and AMLC regulatory requirement |
| Financial Transaction Records | 10 years from transaction date | Philippine AMLA obligations (RA 9160 as amended) |
| Gaming Activity Logs | 5 years from session date | PAGCOR audit requirement; dispute resolution |
| Customer Support Communications | 3 years from last interaction | Legitimate interest; dispute resolution |
| Marketing Consent Records | Until consent withdrawn + 3 years | Proof of consent under Data Privacy Act |
| Technical / Log Data | 12 months from collection | Security monitoring; fraud detection |
After the applicable retention period expires, personal data is securely deleted or anonymised in accordance with 7gamewin's internal data disposal procedures. Anonymised data — from which individual players cannot be identified — may be retained indefinitely for aggregate statistical and analytical purposes.
The 7gamewin platform uses cookies and similar tracking technologies to provide a functional, secure, and personalised user experience. A cookie is a small text file placed on your device by a website server. Cookies do not harm your device and cannot be used to access other data stored on your phone or computer.
7gamewin uses the following categories of cookies:
7gamewin does not use third-party advertising cookies or behavioural tracking cookies for cross-site advertising. You may control cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to log in and use the platform.
Mobile Browser Note: Most Filipino players access 7gamewin via mobile browsers on Android or iOS devices. Cookie controls on mobile browsers are found in your browser's Settings menu. Clearing cookies will log you out of your active 7gamewin session and reset your device preferences.
7gamewin implements technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
While 7gamewin takes all reasonable steps to protect your data, no internet-based system can guarantee absolute security. You are responsible for maintaining the security of your account credentials and for keeping your registered device secure.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 7gamewin. These rights may be exercised by submitting a request to 7gamewin's Data Protection Officer at the contact details in Section 16.
Request a copy of the personal data 7gamewin holds about you and information about how it is processed.
Request correction of inaccurate or incomplete personal data. Basic profile data can be updated via account settings.
Request deletion of your personal data where retention is no longer justified by any legal basis, subject to mandatory legal retention obligations.
Object to processing based on legitimate interests, including direct marketing. Objection to marketing takes effect immediately upon receipt.
Request your personal data in a structured, machine-readable format where technically feasible and where processing is based on consent or contract.
Lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.
7gamewin will respond to data rights requests within thirty (30) calendar days of receipt. Where a request is complex or involves a large volume of data, the response period may be extended by a further thirty (30) days, with notification to you of the extension and reasons therefor. 7gamewin reserves the right to verify your identity before processing any data rights request to prevent unauthorised access to personal data.
The 7gamewin platform is strictly intended for individuals who are at least twenty-one (21) years of age, as required by PAGCOR regulations governing online casino gaming in the Philippines. 7gamewin does not knowingly collect, process, or store personal data from individuals under 21 years of age.
All registration attempts trigger age verification checks against the date of birth provided. KYC verification using a government-issued Philippine identification document provides a secondary age confirmation layer. Any account found to belong to a person under 21 years of age will be immediately terminated, all deposits will be returned to the verified payment source, and any winnings will be forfeited.
If 7gamewin becomes aware that personal data from an individual under the age of 21 has been collected, that data will be deleted promptly upon discovery. If you believe that 7gamewin may have inadvertently received data from a minor, please contact the Data Protection Officer immediately.
7gamewin processes gaming activity data — including session duration, wager frequency, deposit patterns, and loss records — as part of its responsible gaming monitoring obligations. This processing is carried out to identify players who may be displaying signs of problematic gambling behaviour, in accordance with PAGCOR requirements and our own responsible gaming commitments.
Responsible gaming data, including self-exclusion elections, deposit limit settings, and self-assessment responses, is treated with heightened confidentiality. It is used only for the purposes of implementing the requested responsible gaming controls and fulfilling our regulatory obligations — it is not used for marketing, profiling, or any other commercial purpose.
Self-exclusion data is retained for the full duration of the exclusion period plus five (5) years post-exclusion, to prevent re-registration attempts during the exclusion period and to demonstrate regulatory compliance. Responsible gaming data may be shared with PAGCOR where required by applicable regulations.
For more information on the responsible gaming tools available at 7gamewin and how to use them, please visit our Responsible Gaming page.
7gamewin reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory guidance. When material changes are made, we will notify registered players by email to the address on file and/or by displaying a prominent notice on the 7gamewin platform prior to the changes taking effect.
The "Last Updated" date at the top of this Policy indicates when it was most recently revised. The current version of this Policy is always accessible at https://7gamewin.one/privacy-policy. Your continued use of the 7gamewin platform following the effective date of any revised Policy constitutes your acceptance of the changes.
If you do not agree with the changes, you should cease using the platform and may request account closure in accordance with Section 11 of the 7gamewin Terms and Conditions.
If you have any questions about this Privacy Policy, wish to exercise a data subject right, have a concern about how your personal data has been handled, or need to report a suspected privacy incident, please contact 7gamewin's Data Protection Officer through the following channels:
If you are not satisfied with 7gamewin's response to a privacy complaint, you have the right to escalate your concern to the National Privacy Commission (NPC) of the Philippines. The NPC is the competent supervisory authority responsible for enforcing the Data Privacy Act of 2012 and can be reached through their official government website and regulatory channels.
This Privacy Policy was last reviewed and updated on 1 January 2026. It supersedes all previous versions. By using the 7gamewin platform after this date, you confirm that you have read and understood this Policy and consent to the data practices described herein.
Your data is protected, your transactions are encrypted, and your privacy rights are respected at every step. 7gamewin is built on transparency — in our games, in our payouts, and in how we handle your information. Ready to play? Must be 21+.
Questions about your data? Read our Terms & Conditions or contact support.